A message to our clients and colleagues about the COVID-19 pandemic


Dear Clients and Colleagues,

We wanted to get in touch today to let you know what Porterhouse has been doing to reduce the risk faced by our staff from the coronavirus outbreak and assure you that Porterhouse is still open for business.

As you know, Porterhouse’s main office is based in the UK and on Monday 23rd March Prime Minister Boris Johnson announced strict curbs on freedom of movement for all but essential workers such as healthcare professionals. As a result, Porterhouse staff are now working from home, utilising video conferencing services such as Skype, MS Teams and Zoom.

Fortunately, our teams are familiar with these platforms as we already communicate this way with many of our customers. In this way we have managed to reduce business disruption to some degree. That it is not to say that the cancellation of so many medical congresses and face-to-face meetings is not a challenge for us; however, our experience in running successful remote meetings and video conferences is already helping us overcome some of these hurdles.

Technical solutions are not a panacea, however. Keeping up staff morale is also important in these times of social distancing and self-isolation. Working from home can be quite daunting, especially if you live on your own. To this end, we are encouraging our staff to hold regular and frequent team update video calls and have instigated a weekly Town Hall virtual meeting. We also held our first online yoga session this week for employees and their families and today will be celebrating Wear a Hat Day, see: https://www.braintumourresearch.org/fundraise/wear-a-hat-day

We thank you for your support and hope and trust that you are staying safe and well. We look forward to seeing many of you again in the near future, person-to-person, when we hope that the current outbreak is under control.

Brian Parsons & Jon Hallows

Co-Founders and Joint Managing Directors, Porterhouse Medical Group