Job description
We are currently looking for a senior account manager to join our busy client services team. The successful candidate will have exceptional problem-solving, project management and diplomacy skills. Strong face-to-face and written communication skills and a proven ability to develop enduring client relationships are also essential. The successful candidate should be prepared to work in a fastpaced, creative environment with occasional opportunities for travel.
Key duties will include:
- Working closely with clients and healthcare professionals to understand their needs and translate these into opportunities for developing high-quality medical communication solutions
- Proactively driving projects forward and seeing them through to completion in a timely manner
- Working closely with internal teams within Porterhouse to manage priorities and ensure that solutions are delivered to the highest standard
- Proactively managing project scope and budgets to ensure that any issues are communicated to clients and that project profitability is maintained
- Developing an understanding of new therapy areas quickly and comprehensively, inspiring confidence with the client
- Identifying opportunities for new business within existing accounts
- Supporting new business initiatives, including attendance and presentation at pitch meetings
- Training and developing account executives, and conducting performance reviews and appraisals
Desired background and skills
- A bachelor’s degree (2:1 or higher) and a strong academic record
- At least 3 years’ experience in a client services role in a medical communications agency or pharmaceutical company
- A proven track record of client and account management and delivery of organic growth and new business
- Experience of managing and developing a team, and proven leadership and influencing skills in a multidisciplinary environment
- Strong literacy and numeracy skills, and excellent attention to detail
To apply, please send your CV and a covering letter to careers@porterhousemedical.com for the attention of Jan Coetzee (Talent Manager). We do not accept unsolicited CVs from recruiters or employment agencies.