Account Director

Job description

We are currently looking for an account director to join our busy client services team. The successful candidate will have exceptional problem-solving, project management and diplomacy skills. Strong face-to-face and written communication skills and a proven ability to develop enduring client relationships are also essential. The successful candidate should be prepared to work in a fastpaced, creative environment with occasional opportunities for travel. 

Key duties will include:

  • Working closely with clients and healthcare professionals to understand their needs and translate these into opportunities for developing high-quality medical communication solutions 
  • Proactively driving projects forward and seeing them through to completion in a timely manner 
  • Working closely with internal teams within Porterhouse to manage priorities and ensure that solutions are delivered to the highest standard 
  • Proactively managing project scope and budgets to ensure that any issues are communicated to clients and that project profitability is maintained 
  • Developing an understanding of new therapy areas quickly and comprehensively, inspiring confidence with the client 
  • Identifying opportunities for new business within existing accounts 
  • Leading new business initiatives, including attendance and presentation at pitch meetings 
  • Training and developing a team, and conducting performance reviews and appraisals 

Desired background and skills

We are looking for the very best candidates in order to maintain our reputation as a first-class medical communications agency delivering scientific programmes of the highest quality. Specifically, we are looking for individuals with the following skills and qualifications:

  • A bachelor’s degree (2:1 or higher) and a strong academic record
  • At least 3 year’s experience in a senior account management role in a medical communications agency or pharmaceutical company
  • A proven track record of client and account management, and delivery or organic growth and new business
  • Experience of managing and developing a team, and proven leadership and influencing skills in a multidisciplinary environment
  • Strong literacy and numeracy skills, and excellent attention to detail


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